Privacy Policy

Privacy Policy

Introduction

At https://arvada-biofeedback-therapy.denvermentalhealthcare.com, we are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of your information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Protection Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, products, or services linked to our platform through external links. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our interactions with users when:

  • You use our applications, software, or online services as an authorized user.
  • You visit our websites, including any interactive features or content.
  • You subscribe to receive communications from us, such as newsletters, updates, promotional offers, or transactional messages.

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details related to your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Banking details or other financial records required for services or products we offer.
  • Purchase Information: Items purchased, purchase frequency, and transaction amounts for sales-related activities.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers for user authentication and analytics.
  • Location Data: GPS coordinates and location-based services data to personalize content and services.
  • Feedback: Comments, reviews, ratings, and responses provided by users to improve our offerings.
  • Social Media Information: User profiles, posts, and interactions shared on social media platforms, if linked to your account.
  • Product Information: Details about products you have shown interest in or purchased, including preferences and customization options.

We gather this data through direct user input, automated systems, and third-party partnerships, ensuring compliance with legal requirements.

Cookies

We utilize cookies, a common web technology, to enhance your online experience and improve our services:

  • Strictly Necessary Cookies: Essential for website functionality, allowing us to manage sessions and ensure secure connections.
  • Preference Cookies: Remembering user preferences, such as language settings or display options, for a personalized experience.
  • Analytics Cookies: Tracking website usage and visitor behavior to provide insights for service enhancements.

Users can access our Cookie Manager to exercise control over non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes, including:

  • Fulfilling contractual obligations or providing services requested by users.
  • Protecting our rights, resolving disputes, and ensuring security.
  • Conducting market research and analytics to improve our products and services.

Once the retention period expires or when data is no longer needed for these purposes, we securely delete or anonymize the information.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data:

  • Encryption of data during transmission and storage to prevent unauthorized access.
  • Engagement of secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to our systems to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal data from this demographic, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your information.
  • Erasure or the right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to transfer your data to another controller.
  • The right not to be subject to automated decision-making, including profiling.
  • The right to lodge appeals and complaints with relevant supervisory authorities.

To exercise these rights or for any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or data access requests:

Email: [email protected]

Postal Address: Arvada Biofeedback Therapy, [Insert Address], Colorado, USA

We are dedicated to addressing your concerns and ensuring a transparent and secure user experience.